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Training Programmes for the quarter April - June 2011

Training Programmes for the quarter July - September 2011

Training Programmes for the quarter October - December 2011

Training Programmes

The College follows a pro-active approach to training and constantly reviews the training programmes offered as also the course contents of the programmes. On the basis of perceived training needs of the client institutions, emerging trends and other significant developments in the banking sector, the following training programmes are being offered to client banks currently:-

I - THRUST AREAS -micro Finance, Financial Inclusion, Farmers' Club, etc.

Programme on Upscaling of SHG Bank Linkage
Programme on Farmers’ Club*
Programme on rating of mFIs*
Programme on Financial Inclusion Trainers Training Programme for Financial Inclusion*

II - CREDIT MANAGEMENT

Programme on Credit Appraisal of Farm & Non Farm Sector Projects
Programme on Appraisal of Agriculture Projects

III - FINANCIAL MANAGEMENT

Programme on Business Development and Profit planning
Programme on Financial Management for Senior Officers of RRBs *
Programme on Investment Opportunities for RRBs
Programme on Treasury Management and Forex for RRBs
Programme on Asset Liability Management (separately for RRBs & Cooperatives)

V - GENERAL BANKING

Programme on KYC, AML & RTI Act
Programme on Legal Aspects of Banking
Programme on Capacity Building for LDBs
Programme for Inspecting Officers
Programme for Nominee Directors of RRBs
Orientation Programme for Branch Managers and Senior Officers of DCCBs & SCBs

V - BEHAVIOURAL SCIENCE/HRD/TRAINERS' TRAINING

Programme on Managing Change
Programme on Managing People through motivation
Programme on Leadership Skills
Programme on Emotional Intelligence
Programme on Negotiation Skills
Management Development Programme

VI - OTHERS

Programme on Strengthening Internal Control Systems
Programme on REDPs /SDPs *
Programme on Health Management
Trainers’ Training Programme for RUDSETIs *
* Programme Design under process

I. PROGRAMMES ON THRUST AREAS

1. Programme on Upscaling of SHG - Bank Linkage Programme

Duration	3 days
No. of Sessions	12
Target clients	Commercial Banks / Regional Rural Banks / State Co-op. Banks / District Central Co-op. Banks
Target participants	Branch Managers / Field Officers / Other Officers in the Control Offices, Head Offices and Branches who have not attended any training on SHGs.
Objectives	By the end of the programme, the participants would be able to :- explain the genesis, concept, characteristics, functioning and impact of Self Help Groups enumerate the benefits of lending through SHGs assess the quality of SHGs for bank linkage and upscaling the linkage process on sustainable basis as a business opportunity to banks.
Learning events	Rural credit scenario - Reaching the unreached in the context of micro Finance - Evolution of SHGs as alternative credit Formation, Functioning and Management of SHGs- role of SHPI, PRA Techniques- aspects of group dynamics-(meetings, savings, credit, common fund, peer pressure, leadership, books, decision making) - Stages in development of groups Rating of SHGs, NGOs Financing of SHGs - assessment of SHGs /NGOs, appraisal of credit proposal, documentation process - other operational aspects-advantages of financing SHGs Experience sharing
Methodology	Class room sessions include interactive lectures, supported by audio visual aids, computer aided presentations, experience sharing and group discussions supplemented by case exercises / studies, preparation & presentation of field study reports
Field Visit	One day visit to NGO/Financing Banks and SHGs

2. Programme on Farmers’ Club

Duration	3 days
No. of Sessions	12
Target Clients	Commercial Banks, RRBs and SCBs/CCBs
Target Participants	Officers of CBs, RRBs and SCBs/CCBs
Objective	At the end of the programme, the participate will be able to explain how the Farmers Clubs’ can be effectively used for improving the business of the branch rejuvenate the dormant clubs promote more Farmers Clubs’ in their area of operation
Learning events	Concept Formation of FC and BLOTP Facilities from NABARD Role of FC in formation of SHGs Financial Inclusion - Role of FC Rejuventing dormant clubs
Methodology	ü Class room lectures ü Interactive sessions ü Group discussion ü Field visit

3. Programme on Financial Inclusion

Duration	03 days
No of Sessions	12
Target Clients	RRBs / Coops / CBs
Target Participants	Officers of RRBs/Cooperatives / CBs
Objectives	By the end of the training programme, the participants will be able to : describe the background and need for introducing “Financial Inclusion” as a national policy familiarize and equip them with the Micro Finance movement and its linkage to Financial Literacy and :mic:ro-finance concepts products. state the features of FIF and FITF guidelines indicate the possibilities of usage of ICT for achieving the objectives of “Financial Inclusion.”
Learning Events	Financial Inclusion – Historical Perspective, Present Status and recent policy initiatives of RBI Micro finance movement and its Linkage to financial literacy; and micro-finance concepts, products. Financial inclusion – NABARD initiatives -features of FIF and FITF guidelines Financial planning management of finance Factor, purpose and attributes of borrowing, Investment and its safety liquidity Insurance and process of mitigating risk
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions and field visit.

II. PROGRAMME ON CREDIT MANAGEMENT

4. Programme on Credit Appraisal of Farm and non-Farm Sector Projects -

Duration	4 days
No. of Sessions	16
Target Clients	Commercial Banks, Cooperative Banks and RRBs
Target Participants	Officers of CBs, SCBs, DCCBs and RRBs
Objective	At the end of the programme, the participants will be able to explain the importance of appraisal in financing a project explain project cycle and various appraisal techniques work out cash flow, NPV, BCR and IRR apply sensitivity analysis in apparaising projects appraise agro-processing units
Learning Events	Importance of investment credit Project cycle, project appraisal Use of discounting factor, cash flow statement Working out NPV, BCR and IRR Sensitivity Analysis Financing Agro-processing units
Methodology	Class room sessions Interaction Case exercise Group Discussion Field visit

5. Programme on Appraisal of Agriculture Projects

Duration	5 days
No. of Sessions	20
Target Clients	Commercial Banks, Cooperative Banks and RRBs
Target Participants	Officers of CBs, RRBs and SCBs/DCCBs
Objective	At the end of the programme, the participants will be able to explain various steps in appraisal of agriculture projects work out the BCR and IRR using discounting factor work out the realistic repayment schedule explain important technical aspects of P & H, Dairy and agro processing schemes explain norms for various credit linked subsidy programmes supported by GoI. appraise agriculture projects on their own
Learning Events	Importance of capital formation in Agriculture Project cycle, use of discounting techniques, working out cash inflow and outflow, NPV, BCR and IRR Subsidy schemes of GoI Credit linked subsidy schemes administered thro’ NABARD Techno-economic aspects of P & H/Dairy and agro-processing schemes
Methodology	Class room sessions Interaction Case exercises Group Discussions Field visit

IIl. PROGRAMME ON FINANCIAL MANAGEMENT

6 Programme on Business Development and Profit Planning -

Duration	3 days
No. of Sessions	12
Target clients	Regional Rural Banks / State Co-op. Banks / District Central Co-op. Banks/Commercial banks
Target participants	Branch Managers/ Officers working in the branches as well as Head Office
Objective	By the end of the programme, the participants would be able to :- Specifty the items that determine the profitability of the bank Describe the strategies for improving the business of the branch Define the importance of good customer relationship in improving/retaining the business Explain the role of branch managers in ALM of the bank Discuss the importance of NPA management.
Learning events	Performance of RRBs and Co.ops. - An Overview Framework for Bank Profitability Analysis Case exercise on Bank Profitability -Group work and Discussions Performance budgeting and profit planning-discussions on business development opportunities, retail banking, marketing of Bank’s services and products Basics of Asset Liability Management - Role of Branch Managers NPA management Legal aspects of recovery
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions supplemented by case exercises.

7. Programme on Investment Opportunities for Officers of RRBs

Duration	3 days
No. of Sessions	12
Target clients	Regional Rural Banks
Target participants	Officers of Regional Rural Banks working in Investment department
Objective	At the end of the training programme, the participants would be able to explain the need for maintenance of statutory reserves list out the investments which qualify for SLR and non-SLR specify the ways for prudent investment and increasing the profitability of the bank define bond dynamics, pricing, YTM, etc. list out the various internal checks and controls to be exercised in the investment portfolio.
Learning events	Latest developments relating to financial markets Computation of DTL-Maintenance of CRR & SLR Investment policy of RRBs- Avenues for investment of surplus funds Money market and its instruments Debt market and its instruments Bond dynamics-pricing-YTM Duration analysis Internal controls & checks in investment portfolio
Methodology	Class room sessions include interactive lectures, case exercises.

8. Programme on Treasury Management & Forex Business

Duration	3 days
No. of Sessions	12
Target clients	Regional Rural Banks
Target participants	Officers and Managers who are posted/likely to be posted to branches which accept NRE/FCNR deposits
Objective	On completion of the training, the participants will be able to:- define the role of RBI, DGFT, FEDAI, ADs in Forex business explain the SWIFT operations and Forex transactions of banks describe the rules and regulations, etc. while accepting deposits under NRO/NRE/FCNR accounts state the procedures for sanctioning loans on export operations and Forex remittances. identify the areas of business for RRBs involving foreign currencies list out various instruments of money market and debt market specify the ways for prudent investment of funds.
Learning events	Introduction to Forex business in India, Role of regulatory authorities and role of RRBs as Forex Dealers SWIFT operations and the FEMA rules, regulations with regard to various deposit schemes such as NRO/NRE/FCNR/RFC accounts as well as loans and forex remittance facilities Treasury management-money market /debt market instruments, yield to maturity, bond pricing, yield and yield curve analysis.
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions

9. Programme on Asset Liability Management in RRBs

Duration	5 days
No. of Sessions	20
Target clients	Regional Rural banks
Target participants	Officers looking after ALM / Risk Management / Treasury management in RRBs.
Objective	At the end of the training programme, the participants would be able to :- explain the need for ALM in RRBs . recognise the need for appropriate MIS and setting up ALCO Identify different types of risks in the balance sheet of the bank describe the tools, techniques to be adopted for managing liquidity and interest rate risks analyse the causes of credit risks and list out strategies to manage the same. define various types of risk and list out the strategies for managing.
Learning events	Financial sector reforms - Need and relevance of ALM ALM Concept RBI guidelines on ALM Treasury and Investment Management Risk Management - Liquidity Risk(LR), Interest Rate Risk(IRR) Identification, Measurement and Management of Risk(LR, IRR) Credit risk- causes- strategies for management Operational risks- strengthening internal controls and system Gap Analysis, Duration Analysis and Value at Risk Organisational Frame work for ALM, ALCO
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions supplemented by case exercises.

IV. PROGRAMME ON GENERAL BANKING,

10. Programme on KYC, AML & RTI Act

Duration	3 days
No. of Sessions	12
Target clients	State Cooperative Banks/District Central Coop Banks/Regional Rural Banks/Commercial Banks
Target participants	Branch Managers/Officers of SCBs/DCCBs/RRBs/ CBs
Objective	At the end of the training programme, the participants would be able to describe the importance of customer relationship & management explain the importance of KYC norms list out the various provisions of Anti Money Laundering Act relevant to Banks, Financial Institutions, etc. discuss the provisions of RTI Act
Learning events	Emerging challenges in banking sector and expectations of the customer Good customer service, redressal of customers’grievances/ complaints through Banking Ombudsman Banking Codes and Standards Board of India Effective communication skills for marketing bank products and client development Strategies for customer retention and expansion KYC norms Anti Money Laundering Act and its implications on bankers RTI Act and its applicability on banks
Methodology	Class room sessions include interactive lectures, field visit, sharing of best practices.

11. Programme on Legal Aspects of Banking

Duration	3 days
No. of Sessions	12
Target clients	State Cooperative Banks/District Central Coop Banks/Regional Rural Banks/Commercial Banks
Target participants	Officers dealing with loan section in HOs and Branch Managers and officers from CBs, RRBs, SCBs and DCCBs/SLDBs.
Objectives	At the end of the programme, the participants will be able to:- list out various legal issues confronting banks explain the provisions of various acts applicable to banks settle the claims of clients without any legal problems explain the importance of proper documentation
Learning Events	Provisions of Prevention of Money Laundering Act SARFEASI Act Settlement of claims of Legal Heirs Filing of suits Law of limitation TDS and Goods and Services Tax Documentation
Methodology	Class room sessions include interactive lectures by subject matter specialists, mainly practising bankers and lawyers. Case studies

12. Programme for Inspecting Officers of RRBs / Cooperative Banks

Duration	3 days
No. of Sessions	12
Target clients	RRBs, SCBs and DCCBs
Target Participants	Inspecting Officers of RRBs, SCBs and DCCBs.
Objectives	By the end of the programme, the participants would be able to :- update the knowledge on the recent developments in the banking system. define the role as internal inspecting officers of the banks develop skills in conducting inspections understand the Qualitative aspects of inspection and compliance to inspection reports by internal and external agencies.
Learning events	Role of Internal Inspecting officers - Group discussion and presentation Recent trends in banking - Financial inclusion, KYC norms Importance of internal inspection Inspection of branches IRAC norms Preparation and verification of P & L Account and Balance sheet Preventing cyber crimes - Inspection of computerised branches Common deficiences observed in NABARD inspection and compliance thereof Verification of legal requirements in regard to deposit and loan products Modus operandi of bank frauds - Preventive measures.
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions supplemented by case exercises / case studies, preparation and presentation of field study reports.
Field Visit	Half a day field visit to a Commercial bank branch with Core Banking Solution for on the spot learning.

13. Training for Nominee Directors of RRBs / from NABARD

Duration	05 days
No of Sessions	20
Target Clients	RRBs/ NABARD Officers
Target Participants	Nominee Directors of RRBs including NABARD Directors
Objectives	By the end of the training programme, the participants will be able to :- appreciate their role as Nominee Directors in a better manner appreciate the frame work under which the RRB as an institution should work appreciate their leadership role in appropriate perspective explain aspects of industrial relationship and disciplinary proceedings in RRBs appreciate the need for RRBs to work on business principles, its business planning explain the need for synergy between the business approach and fulfillment of social cause.
Learning events	RRBs in New Economic Environment Important provisions of RRB Act Industrial Relationship – Disciplinary Procedure – Role of the Board Business Development & Profit Planning Management of Change Risk Management – ALM ICT for effective MIS and for improving Service Delivery Funds & Investment Management in RRBs Internal Control System – Audit in computerized environment Internal Control System – Audit in computerized environment
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions.

14. Orientation Programme for Branch Managers & Senior Officers of DCCBs & SCBs

Duration	5 days
No. of Sessions	18
Target group	DCCBs /SCBs
Objective	At the end of the programme the participants will be able to: describe the roles & responsibilities of Branch Managers identify the areas of business diversification explain the need for KYC norms and steps for deposit mobilisation. appraise agricultural projects maintain internal control on the working of the bank recognise the various types of risks in banking& explain the ways to manage the same explain the Prudential norms take steps to improve recovery and reduce NPAs.
Learning events	Important provisions of B.R.Act, N.I. Act, Cooperative Societies Act, Credit appraisal of farm and non-farm sector projects Financial inclusion, SHGs, JLGs, KCC, KYC, AML, etc. Loans & Advances - Diversification, documentaion, etc. Risk Management- Asset & Liability management Prudential norms Internal Checks & Controls Computerisation & Core Banking Solutions Customer Relationship Management Management Information System Inter-Personal Relationship and Communication Housekeeping
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations supplemented by case exercises. Half a day field visit to a Commercial bank branch with Core Banking Solution for on the spot learning.

V. PROGRAMME ON BEHAVIOURAL SCIENCES/HRD/TRAINERS' TRAINING

15. Programme on Managing Change

Duration	03 days
No of Sessions	12
Target Clients	CBs/RRBs / Coops
Target Participants	Officers of CBs/RRBs/Cooperatives
Objectives	The programme will enable the participants to : assess the values of Interpersonal relations choose the change management techniques organise work with role clarity be aware of self, values discuss Leadership qualities and motivation use better communication and presentation skills handle conflict and use team work explain the preparation of STEP and SWOT Analysis
Learning events	Understanding self Importance of individual in an organizaation Role Clarity Interpersonal relationship Communication and Presentation skills Team Building Conflict Resolution Management of Change Time Management STEP and SWOT Analysis Goal Setting, Vision and Mission
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions.

16. Programme on Managing People through Motivation

Duration	3 days
No. of Sessions	12
Target clients	CBs , RRBs, SCBs, DCCBs and SLDBs
Target audience	Branch Managers and officers from CBs, RRBs, SCBs and DCCBs/SLDBs
Objective	By the end of the programme, the participants would be able to :- describe the need for better inter-personal relations for effective performance of their role as Managers describe their role and responsibilities and perform accordingly explain the possible ways for motivating others introspect on one’s own managerial style appreciate the need for adopting Team work and develop leadership qualities
Learning events	Identification of issues pertaining to Motivation & Man Management Functions of a Manager - Role clarity - Managerial effectiveness Knowing self through TA - Parent, Adult and Child state Moivational aspects - Process of motivation Practical ways to motivate self and others - Cost effective motivational applications Goal setting and performance counselling - What is SMART Goal? Team building and group dynamics Leadership qualities Communication skills
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions supplemented by case exercises / case studies.

17. Programme on Leadership Skills for improving effectiveness

Duration	3 Days
No. of Sessions	12
Target clients	CBs/RRBs/SCBs/DCCBs/SCARDBs/PCARDBs
Target participants	Area Managers/Senior Managers of CBs/RRBs and DGMs/AGMs/Senior officers of DCCBs/SCARDBs/ PCARDBs, Senior Managers of Apex Co-op. Banks
Objective	At the end of the programme participants would be able to : describe appropriate leadership styles at job situations to improve branch/bank performance level describe the characteristics of a good team and function as an effective team player explain the various steps on setting achievable goals appreciate the need for improving interpersonal skills to work in teams explain the techniques to effectively manage their time, manage conflicts, constructively, and adopt effective conflict resolution techniques.
Learning events	Understanding self and Interpersonal Relations Goal setting and Performance Counselling Team Building and Group Dynamics Executive Time Management Leadership & Leadership styles Conflict Management Interpersonal Relations Motivation & Leadership
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions.

18. Programme on Emotional Intelligence for Better Customer Service

Duration	03 days
No of Sessions	12
Target Clients	CBs/RRBs / Coops
Target Participants	Officers of CBs/RRBs/Cooperatives
Objectives	The programme will enable the participants to :- describe the concept of emotions and its effect on behaviour explain Emotional Intelligence and its importance in enhancing capacity to deal with customers manage conflict and differences list the strategies to better customer relationship through emotional management demonstrate effective time management skills
Learning events	Understanding self Inter Personal Relations Emotional Intelligence - Concept & Scope Emotions Perceptions and Motivation Managing Emotions for CRM Managing difficult customers Communication Nature of conflicts & Strategies for conflict resolution Stress Management Group Dynamics and Team Building
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions.

19. Programme on Negotiation Skills for NPA Management

Duration	03 days
No of Sessions	12
Target Clients	CBs, RRBs & Coops.
Target Participants	Branch Mangers and Officers of CBs/RRBs/Cooperatives
Objectives	By the end of the training programme, the participants will be able to :- explain the relevance and importance of negotiating skills in the context of NPA recovery recognise the need for developing right attitude, skills and practices in negotiation identify the grey areas in Communication, Listening and Assertive skill appreciate the need for working for a win-win situation in Negotiation differentiate the situations in Distributive bargaining and Integrative negotiation
Learning events	NPA : Remedical Measures and Recovery Management Negotiating Skills : Concepts and Practice Conflict Resolution in Negotiation Legal Aspects in recovery Integrative Negotiation and distributive bargaining Bankers’ Perspective on Compromise settlement
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions.

20. Management Development Programme

Duration	3 Days
No. of Sessions	12
Target clients	Commercial Banks / Regional Rural Banks / State Co-op. Banks / District Central Co-op. Banks / LDBs
Target participants	Area Managers/Senior Managers of RRBs and DGMs/AGMs of DCCBs, Senior Managers of Apex Co-op. Banks
Objective	By the end of the programme, the participants would be able to :- iIdentify steps necessary to take decision effectively provide effective leadership communicate properly cope with changes and sstress resolve conflicts.
Learning events	Understanding self Managerial effectiveness Leadership skills and styles Effective communication Time Management Managing Change Team Building Creative approach to decision making Stress Management
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions supplemented by case exercises / case studies.

VI. OTHERS

21. Programme on Strengthening Internal Control Systems

Duration	3 days
No. of sessions	12
Target clients	Regional Rural Banks
Target participants	Branch Managers / Field Officers / Other Officers in the Control Offices, Head Offices and Branches.
Objective	By the end of the programme, the participants would be able to :- appreciate the need for Internal Control Systems sharpen their skills/knowledge on various Internal Control Systems detect early warning signals equip themselves in formulating strategies for development of Internal Control Systems
Learning events	Objectives and Importance of Internal Control System - Asset Liabilities Management - Risk Assessement/Control Prudential Norms as an Internal Control Measure Advances portfolio - Follow-up and Monitoring - Checks and Balances - Documentation and Recovery aspects. Control Systems relating to cash - Invest. - Deposits. Branch to Branch & Branch to Head Office Transactions - Balancing/Control Returns - Effective House - keeping Audit systems - Internal/External/Concurrent Audit- Comp. Approach to statutory inspection on-site inspection and off-site surveillance - Rating System Branch Control mechanism - Branch inspection strategy, content, coverage - Senior Officers Visits - Compliance on inspection report / visit note. Funds Management Frauds, Robberies and Embezzlements - Areas prone to frauds-Need for preventive vigilance - Procedure for filing Police complaint Disciplinary Proceedings - Systems and Procedure
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations, experience sharing and group discussions supplemented by case exercises / case studies.

22. Programme on Health Management

Duration	5 days
No. of Sessions	20
Target clients	Commercial Banks/Regional Rural Banks / State Co-op. Banks / District Central Co-op. Banks
Target participants	Branch Managers / Field Officers / Other Officers in the Control Offices, Head Offices and Branches.
Objective	By the end of the programme, the participants would be able to :- list out areas to prevent health related catastrophe describe the possible technique in managing stress level in the office as well as private situations appreciate the utility of yoga and meditation in day-to-day life
Learning events	Managing Executive Stress Common ENT Problems Fitness through proper diet Cardiac Diseases - Prevention & Management Diabetes - Prevention and Management AIDS & Cancer General Eye Care Aspects of Mental & Physical Health - Prevention of Memory Loss Urological Problems Meditation & Health Common Dental Problems Homeopathy - alternative system of medicine Ayurveda for better health First Aid Methods
Methodology	Class room sessions include interactive lectures, supported by audio visual aids including computer aided presentations.
Field Visit	One full day visit to Nature Cure Hospital at Dharmasthala / Udupi enabling one to one consultation with Doctors and rejuvenation therapy

National Bank Staff College

Bankers Institute of Rural Development

Regional Training College, Mangalore

Regional Training College, Bolpur

National Bank Training Centre / Zonal Training Centre

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