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About Us

Department of Information Technology

After the formation of NABARD on July 12, 1982, the need for robust IT Infrastructure and Services was acknowledged by the formation of Computer Services Division (CSD). Formerly a part of the Economic Analysis and Publication Division, it was renamed as Department of Information Technology (DIT) in 1998, to devote exclusive attention to IT-related activities of the Bank and effectively channelise Information, Communication and Technology (ICT).


The modernisation of IT systems, networks, and platforms is imperative for the organisation to remain relevant and develop effective and efficient solutions. The key objective of the department is to provide such robust, secure and agile IT systems and services to the bank in consonance with the latest available technology, with a view to improve operational efficiency and business productivity and also dissemination of real time data for decision making.

Core functions

IT Governance

IT Governance structure consists of IT Committee of the Board (ITCB), IT Advisory Committee (ITAC), Chief information Officer (CIO) and Chief Information Security Officer (CISO). The IT Advisory Committee consists of a Whole Time Director (WTD), Senior Officers of NABARD and experts from the academic field, software industry and IT Research Institutions. It advises the Bank on hardware, software, cyber security and other related matters. The suggestions of the IT Advisory Committee are placed before the IT Committee of the Board (ITCB). The IT Committee of the Board consists of select members of the Board and ITAC. It examines the advice given by the ITAC and approves/ recommends proposals for introduction of software, hardware, IT platforms, cyber security systems etc. CGM, DIT has been nominated as Chief Information Officer.

The department’s primary goals of IT Governance is to ensure that the investments in IT generate business value, and to mitigate the risks that are associated with Information Technology. This is being done by implementing an organizational structure with well-defined roles for the responsibility of information, business processes, applications and infrastructure.

Design IT and IT-related policies for the Bank

The department is responsible for the formulation of IT policies relating to procurement of hardware and software within the bank. These policies guide the bank in its digital journey, duly reckoning the applicable statutory/ regulatory guidelines and a well-defined process is in place to mitigate associated risks.

Provision, augmentation and replacement of IT infrastructure on regular basis

The department oversees the installation and maintenance of computer network systems within the bank. All server-level hardware and software are maintained by DIT whereby ensuring round-the-clock availability to all users of banks.

Anchor implementation and maintenance of Enterprise level Applications

DIT oversees the implementation and maintenance of Enterprise-level Applications that serve the business, development and administrative needs of the bank by engaging best-in-class technology service providers. The bank also has a corporate intranet developed in-house.

Improve secure mobile and remote access to appropriate Department resources

Mobility and secure remote access to systems has gained momentum in recent times. Moving towards a paperless organisation and adoption of cloud-based collaborative tools are some important steps in this direction.

Contact Information

Smt. C Saraswathi
Chief General Manager
5th Floor, 'C' Wing
C-24, 'G' Block
Bandra-Kurla Complex, Bandra (East)
Mumbai 400 051
Tel: (91) 022-68120041
E-mail Address:

Information under RTI – Section 4(1)(b)

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