1. BACKGROUND
National
Bank for Agriculture and Rural Development (NABARD) was established on
12 July 1982 by an Act of the Parliament. NABARD, as a Development Bank,
is mandated for providing and regulating credit and other facilities
for the promotion and development of agriculture, small scale
industries, cottage and village industries, handicrafts and other rural
crafts and other allied economic activities in rural areas with a view
to promoting integrated rural development and securing prosperity of
rural areas, and for matters connected therewith or incidental thereto.
2. VISION
Development Bank of the Nation for Fostering Rural Prosperity.
3. MISSION
Promote sustainable and equitable agriculture and rural development through participative financial and non-financial interventions, innovations, technology and institutional development for securing prosperity.
4. OWNERSHIP
NABARD is wholly owned by Government of India and Reserve Bank of India.
5. ORGANISATIONAL SET UP
NABARD,
with its Head office at Mumbai, has 31 Regional Offices located in
States and Union Territory, a cell at Srinagar, 04 Training
Establishments at Lucknow, Bolpur & Mangalore and 421 District
Development Managers functioning at district level. NABARD has 2650
professionals supported by 1415 other staff. (Data pertains to 31 March
2016).
6. FUNCTIONS AT A GLANCE
The
major functions of NABARD include promotion and development,
refinancing, financing, planning and monitoring and supervision.
Non-credit related:
- Credit Planning and Monitoring, Coordination with various agencies and institutions.
- Assist in policy formulation of GoI, RBI and State Governments on matters related to agricultural credit and rural development
- Institutional
development and capacity building of Cooperatives and Regional Rural
Banks (RRBs) to strengthen the rural credit delivery system. Statutory
inspection of Regional Rural Banks (RRBs) and State Cooperative Banks
and District Central Cooperative Banks (DCCBs) and voluntary inspection
of State Cooperative Agriculture and Rural Development Banks (SCARDBs)
their off-site surveillance
- Promotional and developmental initiatives in the areas of farm, off-farm, micro finance, financial inclusion Convergence with Govt sponsored programmes.
- Supporting the financial inclusion efforts of Regional Rural Banks and Cooperative Banks
- Thrust on promotion of livelihood opportunities and Micro Enterprises
- Capacity Building of Personnel and Board Members of Credit Cooperatives and Staff of Rural Financial Institutions.
- Support to research and development, rural innovations, etc.
Credit related:
- Refinance
to Rural Financial Institutions for investment credit (long term loan)
and production and marketing credit (short term loan) purposes for farm
and off-farm activities in rural areas.
- Loans to State Governments for developing rural infrastructure warehousing and strengthening of the Cooperative Credit Structure
- Loans
for warehousing infrastructure to State Governments, State/ Central
government Owned/ assisted entities, Cooperatives, Federation of
cooperatives, Farmers’ Producers Organizations,(FPOs), Federations of
Farmers’ Collectives, Primary Agricultural Credit Societies (PACS) /
Cooperative Marketing Societies (CMS) or similar institutions,
Corporates/ Companies, Individual entrepreneurs, etc.,
- Direct
lending to Cooperatives and Producers’ Organization, support to State
owned institutions /corporations under NABARD Infrastructure Development
Assistance and direct lending to individuals, partnership firms,
corporates, NGOs, MFIs, Farmers’ collectives etc. under Umbrella
Programme for Natural Resource Management (UPNRM)
- Pass through agency of select Government of India Capital Investment Subsidy Schemes.
7. PARTNER INSTITUTIONS/CLIENTS
Credit related
- Scheduled Commercial Banks
- State Governments
- State Owned Bodies and Corporations
- Regional Rural Banks
- State Cooperative Banks
- District Central Cooperative Banks
- State Cooperative Agriculture & Rural Development Bank
- Scheduled Urban Cooperative Banks
- Non-Banking Finance Companies
- Farmers’ Collectives and Producers’ Organisation
- Corporates/ Companies, individual entrepreneurs, SPV under PPP mode, etc, for projects under Warehouse Infrastructure Fund.
Development Oriented
- Rural Financial Institutions
- NGOs and Voluntary Agencies
- Development and Self Employment Training Institutions
- Self-Help Groups
- Rural Innovators
- Joint Liability Groups
- Farmers’ Clubs
- Research Organisations
Timelines for Processing of Applications
Grievance Redressal Mechanism
General Grievances from public are attended to by the Corporate
Planning Department at Head Office, Mumbai. (Tel No. 022- 26530106).
The grievances pertaining to Customer Services of Cooperative Banks
(other than Urban Cooperative Banks) and Regional Rural Banks (RRBs) are
being attended to by the Department of Supervision, Corporate Office,
Head Office, Mumbai (022-26541834)
NABARD receives VIP
references directly from various ministries of GoI. VIP references are
replied on priority. All other complaints received directly or through
Public Grievance Portal are to be disposed within 60 days as per GoI
guidelines.
Information for Citizens :
NABARD has designated following officers for Redressal of Public Grievances:
Chief Grievance Redressal Officer
Shri Mukesh Thakkar
Corporate Planning Department,
2nd Floor, C Wing
NABARD Head Office
Plot No. C-24, ‘G’ Block
Bandra Kurla Complex
Bandra (East)
Mumbai - 400051
Tel : 022-26539199
Fax : 022-26530096
Grievance Redressal Officer (PG Portal)
Shri U S Shevde
Corporate Planning Department, 2nd Floor, C Wing
NABARD Head Office
Plot No. C-24, ‘G’ Block
Bandra Kurla Complex
Bandra (East)
Mumbai – 4000151
Tel. 022-26539190
Fax : 022-26530086
NABARD has designated Shri Goverdhan Singh Rawat, General Manager, Head Office, Mumbai (Tel No.(022-2653 9127)) as the Central Public Information Officer. In his absence, Shri Raghunath B, General Manager, Head Office, Mumbai (Tel No. (022-2653 9652)) will be the Central Public Information Officer. The address of the above officers are as follows:
National Bank for Agriculture and Rural Development
Head office
Plot No. C-24, ‘G’ Block
Bandra Kurla Complex
Bandra (East)
MUMBAI 400 051.
The
Chief General Manager/Officer in Charge in Regional Offices will deal
with all queries relating to the Regional Office concerned,
client/partner institutions, other institutions/authorities and outside
persons within the state/jurisdiction of the Regional Office. He will
also deal with all requests received from staff of the Regional Office
as also the retired staff and staff settled in the state.
Appellate Authority under RTI Act :
Shri Jiji Mammen
Chief General Manager
2nd Floor, A Wing
NABARD Head office
Plot No C – 24, G Block
Bandra Kurla Complex
Bandra (East)
Mumbai – 400051
Tel No. : (022) 26530098
Fax No. :
022- 26530067
E-mail :
bid@nabard.org
Alternate Appellate Authority :
Shri Shankar A Pande
Chief General Manager
5th Floor, A Wing
NABARD Head office
Plot No C – 24, G Block
Bandra Kurla Complex
Bandra (East)
Mumbai – 400051
Tel No. : (022) 02226530094
E-mail :
fspd@nabard.org
Transparency Officer :
Shri S. Selvaraj
Chief General Manager
3rd Floor, C Wing,
NABARD Head office
Plot No. C-24, ‘G’ Block
Bandra Kurla Complex
Bandra (East)
MUMBAI 400 051.
Tel. 022-26524836
Citizen
Charter is not a legal document creating rights and obligations. This
charter has been prepared to give information on various major
activities relating to NABARD.