i nc lu s i ve f i nanc e
11
In respect of mobile phone access and emergence
of mobile money services the following are the main
findings:
•
Mobile phone access
27
is high overall, but women are
less than half as likely as men to own their phones.
•
Mobile phone access is above 75 per cent across all
states of India, with the exception of Assam, Orissa
and Madhya Pradesh, where access was between 60
and 70 per cent.
•
85 per cent of respondents had access to a phone and
50 per cent of them owned a phone.
•
Mobile money access across all demographic groups is
low (0.3 per cent).
•
Mobile money users tend to use the service infre-
quently, mostly for sending money.
According to the Tracker survey, nationally 35 per cent
of all beneficiaries received direct deposits. Maharashtra
had the highest proportion of beneficiaries receiving
government payments through direct deposits through
banks. These payments were still predominantly collected
personally nationally and in rural areas. However, while
direct deposits to bank accounts had become prevalent in
certain under-banked states like UP, they continued to be
extremely low in Bihar.
Most of the survey respondents in the group of rural,
active bank-account holders said their preferred method
of accessing account is at a bank branch (82 per cent) and
18 per cent chose ATMs because they were ‘safe’. Safety
was preferred over ease or speed of access.
1.5 SOURCES OF AND ACCESS TO
FINANCIAL SERVICES IN INDIA
Table 1.6 shows the number of accounts held with the
formal financial system and other transaction entities
such as the post office, SHGs, MFIs and primary coop-
T
ABLE
1.5
Digital Financial Inclusion by State
State
% of adults who have ever % of adults with active % of adults below poverty line
% of males with
accessed a bank account
digital accounts
with active digital accounts
active digital accounts
Goa
71
45
44
41
Kerala
66
33
27
41
Tamil Nadu
62
34
30
39
Delhi
60
38
32
46
Andhra Pradesh
58
29
23
37
Himachal Pradesh
57
32
32
43
Maharashtra
56
35
28
44
Punjab
54
25
15
36
Uttarakhand
53
28
25
33
Uttar Pradesh
51
22
19
28
Karnataka
49
31
24
41
Haryana
48
26
20
33
Gujarat
45
26
13
33
West Bengal
41
25
20
32
Jharkhand
41
20
17
29
Madhya Pradesh
40
22
19
29
Rajasthan
40
20
17
28
Chhattisgarh
39
21
17
29
Bihar
34
16
14
20
Assam
33
21
16
27
Orissa
33
19
15
26
North East Cluster*
30
18
17
23
ALL INDIA
48
25
20
32
Source
:
Inter Media India FII Tracker Survey,
October 2013–January 2014.
Note
: All percentages reflect individuals aged 15+; *Includes the states of Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Sikkim
and Tripura.
