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Summary No-23
Profile of the Student:
Name: Rammuanpuii
Degree Programme:MBA
University/ Institute: ICFAI University, Tripura
Profile of the Mentor:
Name: D.V.Ramana Rao
Designation: DGM
Department: Not Available
Name of Regional Office: Tripura (Agartala)
Objectives of the Study:
i. To identify the achievements of PMJDY, PMJJY, PMSBY, PMMY and APY.
ii. To investigate the issues and constraints relating to the supply side in attaining financial inclusion.
iii. To investigate the issues and constraints relating to the demand side in achieving financial inclusion.
Research Methodology:
The study carries out the research fencing within the state of Tripura, on that ground to represent
the total population of the state a random sampling was performed for the deduction and selection
of districts. Distinguished questionnaire was developed for each and every distinct groups of entity,
essentially – for Business correspondents (BCs), rural population, Self-Help Groups (SHGs) and for
financial institutions. Survey was conducted with the individual groups of identified entities in 18 villages
of the 5 selected districts primarily based on face to face interactions and observations.
Sample Size: Amongst 8-district, data was collected from 5 major districts mainly – West, North,
Khowai, Dhalai and South, drawing altogether 150 samples. Individual groups of identified entities in
18 villages of the 5 selected districts primarily based on face to face interactions and observations were
also covered.
Major Findings:
i. Financial inclusion requires a paradigmshift that goes beyond opening bank accounts and facilitating
direct cash transfers through government subsidies to the financially excluded. Even though enough
efforts are being made by all stake holders viz Regulator, Government, Financial Institutions and
others, the efforts are not yielding the kind of result expected.
ii. The demand side barriers in financial inclusion are low literacy levels, lack of awareness and
knowledge/ understanding of financial products, irregular income, lack of trust in formal banking
institutions, inappropriate infrastructure and technological availability in rural areas causes
complexity in providing inclusion.
iii. The banks have BCs in the unbanked areas to provide basic banking services the main issue that
remain from the supply side is lack of manpower with the banks to reach out the financially debarred
